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General Assistance

One by One Project

One by One Project partners directly with Big Brothers Big Sisters of Eastern Massachusetts to secure resources and address needs.  Referrals can be made via BBBSEM staff.

From medical bills to utility payments, from childcare to groceries – the One By One Project is here to help.  Through our non-profit partners, they address pressing needs quickly and seamlessly, (resolving payments directly with the service provider) so struggling families and individuals can get back on their feet.

Find Help / Aunt Bertha

Search and connect to support. Financial assistance, food pantries, medical care, and other free or reduced-cost help.

Sitterstream

Support individuals, parents and companies with their virtual, on-demand babysitting education and wellness services for children and adults.

Sitterstream partners directly with Big Brothers Big Sisters of Eastern to provide free access to a variety of their online classes, virtual babysitting, and a variety of options.  Ask your Match Support Coordinator if your Little qualifies.

Mass211

Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources.

Available 24 hours a day, 7 days a week,

Dial 2-1-1

Massachusetts Nonprofit Network 

Massachusetts Nonprofit Members is a database that allows you to enter your region/zip code to find access to helpful non-profit organizations near you.

Massachusetts Community Resource Guide 

Search for free or reduced-cost services like medical care, food, job training, and more.

Food Security

Project Bread

Summer Eats is a totally free-of-charge program that provides free meals to all kids and teens, ages 18 and under, at locations all across Massachusetts during the summer months.

 1-800-645-8333 FoodSource Hotline 

  • Free & confidential for all Massachusetts residents, expert counselors are ready to assist callers in 180 languages. FoodSource Hotline provides free, expert assistance in understanding what programs are out there to help.
Food Finder Resource Sheet

The Greater Boston Food Bank (GBFB) partners with more than 600 hunger-relief agencies, including food pantries, community meal programs and other food assistance providers throughout the nine counties and 190 towns and cities across Eastern Massachusetts.

Supplemental Nutrition Assistance Program (SNAP)

The Supplemental Nutrition Assistance Program (SNAP) is a nutrition program that gives you money for food. SNAP benefits are put on an electronic card that you can use to buy food at supermarkets, convenience stores, farmers’ markets, and even some online retailers.

For help applying for SNAP Call 617-598-5022

Monetary Assistance

Cash Assistance

Transitional Aid to Families with Dependent Children (TAFDC) and Emergency Aid to the Elderly, Disabled and Children (EAEDC) are economic assistance (cash benefit) programs that help individuals and families explore opportunities, improve their finances, and reach their goals

Homelessness

Bridge Over Troubled Waters

Bridge is Boston’s foremost organization dedicated to transforming the lives of runaway, homeless, and high-risk youth through safe, supportive, and encouraging relationships and effective services guiding youth towards self-sufficiency.

Phone: 617-423-9575, available 24 hours a day and monitored by an answering service after 5:00pm.

Email: bridge@bridgeotw.org

Address: 47 West Street, Boston, MA 02111. Walk-ins are welcome!

Mobile Medical Van: You can access medical services and survival aid on Bridge’s Mobile Medical Van.

Please call 617-423-9575 for a schedule of van hours and locations. 

Safe Place: If you are under the age of 18 and in need of help, you can visit any Safe Place site around Boston and they will help connect you with Bridge. For more information on Safe Place sites in Boston, click here.

Safety

Suicide Prevention Line

The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.

Call 988 

NCMEC

The National Center for Missing & Exploited Children is a private, non-profit 501(c)(3) corporation whose mission is to help find missing children, reduce child sexual exploitation, and prevent child victimization. NCMEC works with families, victims, private industry, law enforcement, and the public to assist with preventing child abductions, recovering missing children, and providing services to deter and combat child sexual exploitation.

National Domestic Violence Hotline

National Domestic Violence Hotline provides essential tools and support to help survivors of domestic violence so they can live their lives free of abuse. Contacts to The Hotline can expect highly-trained, expert advocates to offer free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages.

Call 1-800-799-7233 

24 hours a day, seven days a week, 365 days a year

Crisis Text Line

Crisis Text Line is here for any crisis. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.

Text HOME to 741741 to reach a volunteer Crisis Counselor.

RAINN National Sexual Assault Hotline

RAINN (Rape, Abuse & Incest National Network) is the nation’s largest anti-sexual violence organization. RAINN created and operates the National Sexual Assault Hotline in partnership with more than 1,000 local sexual assault service providers across the country and operates the DoD Safe Helpline for the Department of Defense.

Call 800-656-4673

Gender and Sexuality Resources

Local Organizations

GSA Link, Inc.

Connects, empowers, and inspires LGBTQ+ youth. They have a variety of programs designed to listen to and promote their voices, with peer and adult support. With every new struggle, discovery, friend, and triumph, GSA Link aims to show LGBTQ+ youth that they deserve to be their most authentic selves, and that GSA Link is there to celebrate them through it all.

Bagly Inc.

The Boston Alliance of Gay, Lesbian, Bisexual and Transgender Youth, is a youth-led, adult-supported social support organization, committed to social justice and creating, sustaining, and advocating for programs, policies, and services for the LGBTQ+ youth community.

Call: 617-227-4313

Info@bagly.org

NAGLY

A place where youth can discuss issues of importance to them, explore their identities, build self-awareness, and learn skills for being safe and healthy through group building and community service opportunities.  NAGLY serves LGBTQ+ youth on the North Shore and Cape Ann and is based in Salem, MA.

GBPFLAG (Serving the Greater Boston Area)

A group of parents, families, friends, and lesbian, gay, bisexual, transgender, and queer people. GBPFLAG helps change attitudes and create an environment of understanding so that our LGBTQ family members and friends can live in a world that is safe and inclusive. We accomplish this through support, education, and advocacy.

National Organizations

LGBT National Hotline

The Lesbian, Gay, Bisexual and Transgender (LGBT) National Hotline provides telephone, online private one-to-one chat and email peer-support, as well as factual information and local resources for cities and towns across the United States.

Call: 888-843-4564 

help@LGBThotline.org

Trans Lifeline

Trans Lifeline is a grassroots hotline and microgrants 501(c)(3) non-profit organization offering direct emotional and financial support to trans people in crisis – for the trans community, by the trans community.

Call: 877-565-8860

The Trevor Project

The Trevor Project provides information & support to LGBTQ young people 24/7, all year round. Individuals can call, text, or chat with a trained counselor when in need of support.

Call: 866-488-7386

Check out our Diversity, Equity, and Inclusion page for additional resources.

Employment

Mass Gov – Employment

The MassHire Department of Career Services oversees Massachusetts’s network of MassHire Career Centers that assist businesses in finding qualified workers, providing job seekers with career guidance as well as referrals to jobs and training.

(617) 626-5300

Accessibility

Massachusetts Rehabilitation Commission

MRC is responsible for Vocational Rehabilitation, Community Living, and Disability Determination for federal benefit programs.

Main (617) 204-3600 

Voice/TDD (800) 245-6543

Mass MATCH Assistive Technology Program

MassMATCH is the Commonwealth of Massachusetts’s initiative to Maximize Assistive Technology (AT) in Consumer’s Hands. Its mission is to promote the use of AT and AT services to enhance the independence of people with disabilities, enabling equal participation in all of life’s activities.

Check out our Diversity, Equity, and Inclusion page for additional resources.

Secondary Education and Academic Resources

Check out our academic activities page here!

Bottom Line

Bottom Line partners with degree-aspiring students of color from under-resourced communities to get into and through college and successfully launch a career. We are committed to building strong connections with our students, providing them with individual support, and ensuring they have the guidance they need to persist and earn a college degree.

Let’s Get Ready

Let’s Get Ready provides high school students with free, virtual, SAT preparation, admission counseling and other support services needed to gain admission to and graduate from college. Services are provided by volunteer college students who also serve as role models and mentors.

Year Up

Year Up’s mission is to close the Opportunity Divide by ensuring that young adults gain the skills, experiences, and support that will empower them to reach their potential through careers and higher education. Year up provides ways for students 18-26 to build skills for the professional world and as well as opportunities for internships.

UPchieve

UPchieve provides 24/7 one on one tutoring in math and science for students grade 9-12, as well as help with college applications and essays for Seniors. The UPchieve app allows students to ask questions in a chat, and share their work with a tutor who has experience in that particular subject area, without them having to be on camera. It works on most devices and is very user friendly.

Health Coverage

MassHealth Coverage

Apply for MassHealth, the Health Safety Net, or the Children’s Medical Security Plan. See if you qualify on their website

Call: (800) 841-2900

MASS Mental Health Services

Mental Health directory for MA

Legal & Immigration Assistance

Mass Legal Services

Offers resources and information about legal issues facing Massachusetts residents to legal services advocates and social services professionals.

Immigration Services

Immigration Service directory for MA