The Program Services Intern will work alongside Enrollment and Match Support Coordinators to assist in the enrollment of volunteers and youth as well as match support of over 1,500 “Big/Little” relationships. This is an excellent opportunity to learn about the not for profit sector and gain exposure to youth mentoring programs.

Key Responsibilities

• Actively participate as a member of Program Services and the BBBSMB team
• Utilize critical thinking and interview techniques for conducting behavioral assessments
• Create thoughtful, organized, and official written documentation of “Bigs” and “Littles”
• Reference leading mentoring research and best practices to help create, support, and facilitate mentor relationships between “Bigs” and Littles”
• Assist the Program Team in the organization of special events and programming (School-Based, Campus-Based, etc)
• Display professionalism and the ability to work in a goal-driven work setting by hitting specific work completion targets
• Participate in regular supervision, team meetings, and agency wide learning initiatives
• Provide other administrative support as needed

Basic Qualifications

• Must be a current college student and enrolled in a partner University – Internships are only available for class-credit
• Minimum GPA of 2.75
• Availability to work at 12-15 flexible hours per week for the duration of the school semester.
• Must be available to work occasional evening hours
• Must be available to work from our downtown office
• Familiarity with Microsoft Office programs (excel, powerpoint, etc.)

Desired Qualifications

• Demonstrated ability to provide superior customer service; volunteer coordination experience a plus
• Excellent professional writing and oral communication skills
• Excellent computer skills; familiarity with Salesforce is a plus
• Ability to successfully work independently and in a team environment
• Strong time-management skills and ability to be self-motivated
• Enthusiasm, creativity, a positive sense of humor, and a “can do” attitude
• Access to reliable transportation to attend night or weekend meetings/events; access to a car and a valid driver’s license preferred
• Bi-lingual (Spanish speaking) candidates strongly encouraged to apply