Community Engagement & Recruitment Manager

If you’re looking to leverage your recruitment and sales skills and work for a company with a meaningful mission, then joining Big Brothers Big Sisters of Massachusetts Bay as a Community Engagement and Recruitment Manager could be your most rewarding move yet! We’re looking for a talented, motivated individual to help us serve more children by creating and executing recruitment strategies to attract adult mentors and children for our programs. We are seeking an employee with an excitement to “sell” our mission, will strategically identify and create new community partnerships, and desires to work for a mission that is committed to serving more children each year.

We seek a self-starter with the ability to work independently and manage own performance effectively, plan and organize time and priorities to achieve results for your entire team. The ideal individual has a demonstrated ability to get results, is ambitious and goal driven, who thrives in a fast pace and deadline driven environment. This position is responsible for creating competitive and innovative recruitment strategies and design evaluation systems; prioritizes the frequent review of recruitment sources, channels and pipeline to ensure goals are met.

Experience/Qualifications

• Bachelor’s Degree required.
• Minimum of four years of progressive responsibility and success in high volume recruitment and lead management, with sales background preferred. Volunteer management, customer service, community organizing, grassroots campaign experience a plus.
• Knowledge of the Greater Boston corporate, public and nonprofit landscape, communities, and cultures.  Existing network of community relationships to leverage in this position a plus.
• Excellent communication and interpersonal skills. Appreciation for ethnic, racial, and sexual diversity, strong cultural competence, and sensitivity in working with diverse populations.
• Experience successfully working with and recruiting volunteers along with keen understanding of volunteer motivations, needs, and expectations strongly desired.
• Demonstrated ability to identify, prospect, pursue, and close leads and maximize ROI and yield from all recruiting opportunities.
• Demonstrated ability to think strategically and work collaboratively to inspire, motivate and focus team members to the organization’s values and the agreed upon goals for volunteer recruitment and youth outreach.
• Effective and confident public speaker; proven ability to develop strong working relationships.
• Exceptional relationship management skills; ability to network and gain access to decision-makers; genuine listener; comfortable making cold calls and setting up appointments; consultative sales approach.
• Able to create competitive and innovative recruitment strategies and design evaluation systems; prioritizes the frequent review of recruitment sources, channels and pipeline to ensure goals are met.
• Experience with Salesforce and other technology tools used in lead management preferred.
• Must be willing and able to travel throughout the region when necessary.  Must be available to attend events in the early morning, evening and weekends.

Salary: Competitive salary and benefits package. BBBSMB is an equal opportunity employer.

We respect, appreciate and support diversity and inclusion in all aspects of our organization and believe that our organization is greatly enhanced when we unite people of diverse backgrounds, experiences, and perspectives. We are committed to a diverse workforce and we are an equal opportunity employer. BBBSMB does not discriminate against employees or job applicants on the basis of race, religion, creed, color, citizenship, national origin, age, sex, gender, gender identity/expression, sexual orientation, marital status, disability, genetic information, veteran status or any other legally protected basis, in accordance with applicable federal, state, or local law.