Operations Assistant

Do you want to make an important and impactful contribution in a mission-driven organization? Big Brothers Big Sisters of Massachusetts Bay (BBBSMB) is seeking a talented, highly motivated and detail-oriented professional to join our team in Boston as an Operations Assistant to assist in general reception support, as well as administrative support to the overall Agency.

Qualifications include: A belief in our mission. Associates or Bachelor’s degree preferred; High School degree required with 3 – 5 years general office and customer service work experience. The right candidate will excel at critical thinking and problem solving, with a strong sense of customer service, possess a can-do and positive attitude, and have an optimistic approach to work.

Required Skills and Abilities: The Assistant position requires being detail-oriented with the ability to manage multiple tasks and work successfully in a fast-paced, goal-oriented organization. Excellent verbal, written and phone communications is a must. Superior technical skills with Microsoft Office and database experience required. Outstanding organizational and project management skills required. The Assistant must be patient, flexible with a strong sense of customer service and able to work both independently and on a team with all levels of management and staff.

We respect, appreciate and support diversity and inclusion in all aspects of our organization and believe that our organization is greatly enhanced when we unite people of diverse backgrounds, experiences, and perspectives. We are committed to a diverse workforce and we are an equal opportunity employer. BBBSMB does not discriminate against employees or job applicants on the basis of race, religion, creed, color, citizenship, national origin, age, sex, gender, gender identity/expression, sexual orientation, marital status, disability, genetic information, veteran status or any other legally protected basis, in accordance with applicable federal, state, or local law.