Mentor2.0 Program Coordinator

Boston, MA

Hours per week: Full-Time (40 hrs. p/week)

Agency Description

Do you…

• Have a sincere and deep commitment to the fundamental belief that every youth deserves a college education?
• Believe college closes the opportunity gap and the desire to assume responsibility for the success of mentor-mentee pairs and partner sites?
• Have a passion for helping youth achieve their full potential?

If you answered yes to any of these questions then we want to talk with you!

As the nation’s largest mentoring agency, Big Brothers Big Sisters of Eastern Massachusetts (BBBSEMA) is committed to promoting the healthy development of children through the nurturing of continuing, one-to-one friendships with caring responsible adults, supported by trained professional staff. To further our mission, over the past few years we have partnered with schools in the Boston area to bring our program and services closest to youth who need them. Our Mentor2.0 program provides youth with direct mentoring by a volunteer, professional support by trained staff, and tools to help them be successful in school and prepare for life after high school.

Role Summary

As a Program Coordinator in Boston, you will play a truly unique role in launching and shaping the growth of our Mentor2.0 program model as we expand the program. Throughout the year you will work on making sure that our partnerships with schools are running smoothly and, during the school year, you will teach a 1-hour class each school day, recruit, screen, and train the volunteer mentors, and counsel both “Bigs” and “Littles” on making the most of their relationship. All in all, you will be the primary point of contact for youth, mentors, and staff in carrying out a curriculum aimed at helping youth achieve their potential and expand their ability to get to college.

Key Responsibilities

• Facilitate high impact relationships between ~ 100 mentee/mentor pairs, including monitoring participation; providing individualized attention; case management; proactively assisting relationships through regular communication, support, and advice; and identifying pairs who need additional support and implementing strategies to improve relationships
• Interview volunteers and assess youth for participation in the program.  Contact references and collateral persons connected with the interested party.
• Carefully and thoughtfully prepare each interested party in order to make them ready to participate in our agency mission and coordinate the “matching” process.
• Lead weekly Mentor2.0 class for mentees at participating schools, including discussion of weekly curriculum
• Lead orientations and trainings for teachers and mentees
• Organize and staff multiple large scale and multi-faceted mentor-mentee events (i.e. career workshops, museum visits, end-of-year events), overseeing all logistics, content, and budgets, including evening and weekend commitments
• Develop and manage relationships with teachers and administration
• Track program participation, conduct pre-, mid-, and post-program evaluations
• Support all aspects of program implementation and improvement and iMentor’s overall mission

Basic Qualifications

• Bachelor’s degree with one or more years of work experience, preferably in youth development, volunteer or program management, and/or education with high school students
• Availability to work a full-time schedule during school hours. Hours may sometimes include evenings and weekends
• Access to reliable transportation – candidates will need to be able to attend meetings at their assigned school as well as at our Boston office
• Familiarity with Microsoft Office programs (excel, powerpoint, etc.)
• Ability to communicate with professionalism, assertiveness, and empathy to large groups and individuals verbally and in writing
• Willingness to commit to a minimum of two (2) years in the role

Desired Qualifications

• Bilingual Spanish-English skills preferred
• Demonstrated comfort and ability to work with and motivate a wide variety of people, including high school students and professional adults, with a preference for candidates with experience in racially, ethnically, and socio-economically diverse urban and/or recent immigrant communities
• Ability to successfully work independently and in a team environment.
• Enthusiasm, creativity, a positive sense of humor, and a “can do” attitude.
• Proven organization and time management skills to complete a high volume of varied responsibilities in a fast paced setting
• Excellent strategic problem-solving ability with a positive, “can do” attitude
• Access to a car and a state issued driver’s license
• Able to travel throughout Boston and to staff mentor-mentee events from 6-8 pm on any weeknight
• Excellent computer skills with knowledge of fundraising software a plus.

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.